There are many reasons why an electricity supply would need to be upgraded at a site from a change of tenancy and use, to a refurbishment and expansion which requires additional capacity.
This could be as simple as a fuse upgrade on the existing supply, or an upgrade of the full infrastructure. This process can be complex with multiple parties involved along a projects lifecycle.
Don’t worry, we’re here to help you understand who is responsible at every step of the process whilst the project progresses and Utility Site Services will guide you through this process.
Our team of experts provide a simple, efficient customer-focused approach to ensure the most cost-effective way of delivering your project on time and on budget.
Providing a customer-focused one-stop shop for all electricity services enables us to cut costs and project completion time.
We provide a straightforward, efficient and customer-focused service across all electricity services, including the following:
To find out how we can assist you, call us on 0800 028 6240
Each and every project is unique, so we are unable to give an immediate price. The cost can be affected by the size of the connection you need, the distance from the property to the nearest point of connection to the electricity main, and the complexity of the works. Give one of our project specialists a call today and we will co-ordinate the entire process for you.
We have guaranteed standards of performance to meet in providing quotations, ranging from 5 working days to 65 working days. For small projects, these timescales are usually at the lower end of the range. These are deadlines, not targets, and we will always endeavour to provide quotations as quickly as possible.
A Meter Point Administration Number (MPAN) is used to identify individual electricity supply points. It is usually a 21-digit number with the letter ‘S’ at the beginning and is displayed in a grid.
Kilovolt-ampere (kVA) is the measurement for your agreed supply capacity. This refers to the capacity of the network cables. The amount required for your cable installation work is agreed between you and the distribution company
DNOs, are companies licensed to distribute electricity in Great Britain by the Office of Gas and Electricity Markets.
There are fourteen licensed, geographically defined areas, based on the former area electricity board boundaries, where the distribution network operator distributes electricity from the transmission grid to homes and businesses. Under the Utilities Act 2000 they are prevented from supplying electricity; this is done by a separate electricity supply company, chosen by the consumer, who makes use of the distribution network.
Distribution network operators are also responsible for allocating the core Meter Point Administration Number used to identify individual supply points in their respective areas, as well as operating and administering a Meter Point Administration System that manages the details relating to each supply point. These systems then populate ECOES, the central online database of electricity supply points.
Independent Distribution Network Operators (IDNOs) develop, operate and maintain local electricity distribution networks.
IDNO networks are directly connected to the Distribution Network Operator (DNO) networks or indirectly to the DNO via another IDNO.
An agreed amount of electrical load for a property, as stated in the property’s Connection Agreement with the local Distribution Network Operator (DNO)
It is the sum of the annual consumption of all meters on a site. This comes from National Grid, and is based on historical usage from previous years. Measured in kWh (electricity) or Therms (gas). Supply Point AQ is the total annual consumption of all meters on a site. Meter Point AQ is the AQ for a particular Meter Point.
Where a site consumes electricity as opposed to generating and exporting power. Import is the most common type of site.
Electrical transformers are used to transform electrical energy. How they do so is by altering voltage, generally from high to low. Because power often has to travel long distances, it is transformed first into a more manageable state. It is then transformed again and again, or “stepped down,” repeatedly as it gets closer to its destination.
You would need a transformer at your site if there is not enough capacity in the passing main.
Three phase and single phase are electricity supplies and it’s the amount of power that is different. A single phase supply is smaller than a three phase supply. Most domestic houses with gas central heating need single phase and have this as standard. If you require two or more electricity meters then you need a three phase connection.
To be entirely sure if you need three phase, we recommend that you speak to a qualified electrician first who will be able to assess all the equipment you will be running and determine how much power you need.
The best way to tell if a property has a three phase supply is by looking at the electrical fuse (sometimes called electricity supply, service head, cut out). Typically a single phase will have one fuse and a three phase service will have three 100amp fuses.
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